Using Social Media For User Research

Social media is one of the dominant forms of interactions on the Internet. Leading platforms such as Facebook and Twitter count hundreds of millions of users each month. In this article, I will show you how social media is a rich vein of data for user researchers.

Using Social Media For User Research

I will argue that it would be an oversight for an organization to treat social media as nothing more than an opportunity for customer service enquiries, help requests and brand advocacy.

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Free Sparkly Icons (30 Icons, EPS, SVG)

What would life be without surprises? Pretty plain, wouldn’t you agree? Today, we are happy to announce a freebie that bubbles over with its friendly optimistic spirit, bound to sprinkle some unexpected sparks of delight into your projects: Ballicons 3. If that name rings a bell, well, it’s the third iteration of the previous Ballicons icon set created by the folks at Pixel Buddha.

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